Question 1

Can the machines go inside or out?

Accepted Answer

We always recommend they go inside but if this is not possible we can adapt the machine to go outside.

Question 2

Do you offer finance?

Accepted Answer

Yes we offer competitive business finance on a 3 or 5 year deals.

Question 3

Do you offer a rental service?

Accepted Answer

Yes we offer rentals on all our machines on a 3 and 5 year deal, with the machine fully maintained throughout the deal.

Question 4

Do you offer a service/maintenance pack?

Accepted Answer

Yes we offer this across all our machines.

Question 5

How long does it take for delivery?

Accepted Answer

All stock items can be delivered with a week, for all bespoke and factory orders please allow 60-90 days.

Question 6

Do you sell refurbished machinery?

Accepted Answer

Yes our used stock changes on a weekly basis we also have a sister company Waste Equipment Supplies.

Question 7

Do you sell consumables?

Accepted Answer

Yes we stock all the consumables you will require going forward for all our machines.

Question 8

Do you take old machines in as a Part Exchange?

Accepted Answer

Yes when we do a site visit we will assess the condition of your machine and quote accordingly.

Question 9

Do you take the waste bales away?

Accepted Answer

No we don’t take any waste of our customers but we do have waste contractors who we always recommend.

Question 10

Can you produce bespoke machines?

Accepted Answer

Yes if you feel off the shelf balers won’t suit your job please get in touch to arrange a meeting.

XTPACK UK FAQ

Frequently asked questions